Terms of Use

Last updated: 19 June 2026

1. Acceptance of Terms

By accessing and using the website at opal-willow.com and enrolling in any programmes offered by opal-willow Educational Services Ltd ("we", "us", "our"), you accept and agree to be bound by these Terms of Use.

If you do not agree to these terms, you should not use our website or services.

2. Service Description

We provide online educational programmes focused on Full Stack web development. Our services include:

  • Structured learning programmes with project specifications
  • One-on-one code review sessions
  • Access to learning materials and resources
  • Community platform access
  • Technical support for programme-related matters

All programme details, including duration, content, and pricing, are as described on our website at the time of enrolment.

3. Educational Nature

Our programmes are educational training courses, not accredited qualifications. They do not confer academic degrees, diplomas, or professional certifications recognised by educational authorities.

Completion of any programme does not guarantee employment, specific salary outcomes, or career advancement. Individual results depend on numerous factors including prior experience, effort invested, and market conditions.

4. Enrolment and Payment

4.1 Enrolment Process

To enrol in a programme, you must submit the enrolment form with accurate information. Enrolment is confirmed upon our acceptance and your receipt of access credentials.

4.2 Payment Terms

Full payment is required at the time of enrolment unless alternative arrangements have been agreed in writing. All prices are in British Pounds (GBP) and include applicable taxes.

Payment confirms your acceptance of these Terms of Use and the specific terms of your selected programme.

4.3 Refunds

We offer a 14-day cooling-off period from the date of enrolment. If you withdraw during this period, you will receive a full refund.

After the cooling-off period, refunds are provided at our discretion and are calculated on a pro-rata basis for unused portions of the programme, minus an administrative fee.

To request a refund, contact us in writing at [email protected] with your enrolment details and reason for withdrawal.

5. Your Obligations

5.1 Accurate Information

You must provide accurate and complete information during enrolment and notify us promptly of any changes.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5.3 Appropriate Use

You agree to:

  • Use the services for personal educational purposes only
  • Not share access credentials or materials with unauthorised persons
  • Not reproduce, distribute, or commercially exploit our content
  • Engage respectfully with instructors and other students
  • Not use the services for any unlawful purpose

5.4 Participation Requirements

You are expected to:

  • Attend scheduled code review sessions or notify us of absences in advance
  • Complete projects to the best of your ability
  • Communicate questions and concerns in a timely manner
  • Meet technical requirements for programme participation

6. Intellectual Property

6.1 Our Content

All content provided through our services, including project specifications, learning materials, videos, and documentation, is owned by us or our licensors and protected by copyright and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use these materials solely for your personal educational purposes during and after your programme.

6.2 Your Work

You retain ownership of the code and projects you create during the programme. However, by submitting work for review or sharing it in community spaces, you grant us a licence to use it for educational purposes, including as examples for other students (with your identifying information removed).

7. Programme Delivery

7.1 Scheduled Sessions

Code review sessions are scheduled based on mutual availability. We will make reasonable efforts to accommodate your schedule but cannot guarantee specific times.

7.2 Changes to Programme

We reserve the right to modify programme content, structure, or materials to improve educational outcomes or reflect current industry practices. Substantial changes will be communicated to enrolled students.

7.3 Service Availability

We strive to provide uninterrupted access to our services but cannot guarantee continuous availability. We may suspend or restrict access for maintenance, updates, or circumstances beyond our control.

8. Suspension and Termination

8.1 Your Right to Terminate

You may withdraw from a programme at any time by notifying us in writing. Refund eligibility is determined according to Section 4.3.

8.2 Our Right to Suspend or Terminate

We may suspend or terminate your access if you:

  • Breach these Terms of Use
  • Provide false information
  • Engage in disruptive or abusive behaviour
  • Fail to meet payment obligations
  • Violate intellectual property rights

Termination for cause does not entitle you to a refund.

9. Disclaimers and Limitations

9.1 Educational Outcomes

While we provide quality educational content and support, we cannot guarantee specific learning outcomes, skill acquisition rates, or career results. Your success depends on factors including your prior knowledge, time commitment, and individual aptitude.

9.2 No Professional Advice

Content provided in our programmes is for educational purposes and should not be considered professional advice for specific situations or projects.

9.3 Technical Compatibility

You are responsible for ensuring your equipment and internet connection meet the technical requirements for programme participation.

9.4 Third-Party Services

We may recommend or reference third-party tools, services, or resources. We are not responsible for the availability, content, or practices of third parties.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or inability to access them.

Our total liability to you for any claims related to our services shall not exceed the amount you paid for the programme in question.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms of Use or misuse of our services.

12. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our privacy practices as described in that policy.

13. Communications

By enrolling in our programmes, you consent to receive communications from us via email regarding your programme, administrative matters, and relevant updates to our services.

You can opt out of non-essential communications but will continue to receive important administrative emails related to your programme.

14. Governing Law and Disputes

14.1 Governing Law

These Terms of Use are governed by the laws of England and Wales.

14.2 Dispute Resolution

If a dispute arises, we encourage you to contact us first to seek an informal resolution. Most concerns can be resolved through direct communication.

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. General Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and us regarding use of our services.

15.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations without restriction.

15.5 Updates to Terms

We may update these Terms of Use from time to time. We will notify you of significant changes via email or through our website. Continued use of our services after changes take effect constitutes acceptance of the updated terms.

16. Contact Information

For questions about these Terms of Use or our services:

opal-willow Educational Services Ltd
42 Kingsland Road
London E2 8DA
United Kingdom
Email: [email protected]